Despite our decentralised business model, our companies unique cultures are influenced by the values that have been shaped during four generations of private enterprising.
Our employees show excellent business acumen in all their actions, with a priority on customer focus, sales, cost control and profitability.
All our business commitments are made in a long-term perspective. This not only applies to new acquisitions, but also in our relationships with existing customers and suppliers.
Clear profit responsibility is a prerequisite for accountability. The establishment and follow-up of clear profit responsibilities is key to maintaining entrepreneurial spirit and excellent business acumen.
We are aware that the key to customer satisfaction is to have a flexible and responsive organisation with a minimum of administration. Decisions are best made by those close to the customer.
FREEDOM WITH ACCOUNTABILITY
Freedom to act – but also an obligation to act. We grant our employees a great degree of freedom but also demand accountability. Short decision-making processes and an ability to adapt quickly to changed market conditions are crucial. Cutting costs when revenues are dropping should be just as obvious as stepping up, in times of growth.
FOCUS ON ETHICS AND THE ENVIRONMENT
To us, high standards of ethical and moral conduct, and taking environmental responsibility, are natural ingredients for long-term entrepreneurship.